What if I can't reach the boat owner?

Updated 30 September 2026 · 1 min read

If you cannot reach the boat owner or charter company, try these two steps.

1. Use the contact details from your booking confirmation

Your booking confirmation email contains the boat owner's contact details. Send them a message there first.

2. Contact our customer support team

Still no answer? Email us at help@borrowaboat.com with your booking details. We step in, contact the boat owner for you and make sure you get in touch.

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