I am still waiting for my refund. What should I do?

Updated 30 September 2026 · 1 min read

Contact our finance team at finance@borrowaboat.com. They can tell you the status of your refund and make sure it is processed as quickly as possible.

What to include in your email

  • your booking number
  • the date you made the booking
  • anything else that helps us find your booking, such as the boat and your travel dates

How refunds work when you cancel: What is Borrow A Boat's cancellation policy?

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