If the boat owner or charter company declines your booking, they cannot take your reservation, for example because the boat is no longer available.
What happens to my booking?
Your booking is cancelled and we let you know straight away. If you already paid, you get a full refund.
Can I book another boat?
Yes. You are free to book another boat, and our booking agents will get in touch to suggest alternatives that fit your trip.
How the refund works: My booking is declined, but money is captured from my credit card. What happens now?
